Inmate communications provider Global Tel Link popularly known as GTL came under siege recently. This siege was after Securus Technologies investigated the company for alleged breach of inmate communications. Securus is the current leading provider of technology solutions within the civil and criminal justice system. While giving out the report detailing the alleged breach, the Chief Executive Officer of Securus expressed his disappointment in GTL. With these violations coming to light, Securus will undertake further investigations into any wrongdoings by GTL. The investigations will serve as a deterrent to GTL and push them towards putting the interests of its customers first.
Some of the violations that GTL are accused of are adding more time to inmate calls by about 15 or 36 seconds which was unlawful. In addition to this, GTL also increased the telephone calling rates and more costs to its customers after charging their calls. The company also billed their customers twice for a single call and all these acts were commuted deliberately. As a result of GTL’s violations, the taxpayers were overcharged with a total amount of $1,243,000. The Louisiana Public Service Commission stated that clients of communication companies ought to be treated with respect and integrity. According to Securus CEO, the actions of GTL were uncalled for and scamming of customers was something that had to be done away with completely.
Securus Technologies provides technology support to members of the criminal and civil systems. They work primarily with law enforcement, inmates in North America and correction institutions. The company provides emergency response, investigation services, information management, biometric analysis and inmate self-service. The company has made it easier for inmates to connect with their families and thus maintain family relationships. Securus Technologies is located in Dallas and boasts of making the world a better and safe place to live in.
One can find more information about Securus through Crunchbase.